At RG Retailer, we are committed to delivering premium quality products. If your experience does not meet our standards, we’re here to help.

Returns

We accept returns only in the case of damaged or defective products.

• Customers must request a return within 7 days of receiving the product.
• The item must be unused, unworn, and in its original packaging with all tags intact.
• Returns requested after 7 days of delivery will not be accepted.

Return Process

To initiate a return, please email us at:
📩 rgretailer@gmail.com

Include the following details:

• Order Number
• Clear photos of the damaged product
• Brief description of the issue

Our team will review your request and respond within 24–48 hours.

Refunds

• Once your return is approved and the product is received and inspected, your refund will be processed.
• Refunds will be issued to the original payment method.
• Please allow 5–7 business days for the refund to reflect in your account.

Important Notes

• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
• RG Retailer reserves the right to reject any return request that does not meet the above conditions.

For any questions or support, feel free to contact us at rgretailer@gmail.com.
We appreciate your trust in RG Retailer.